The internet never sleeps. Every single second of the day and night, people are online. Shocking, I know. As we speak, there are billions of Tweets, Snaps, Facebook posts, Reddit comments, blog posts and YouTube videos being published. There are guaranteed to be mentions of your brand in this vast ocean of messages. Not only are …

You might be missing out on up to 94 percent of their potential customers due to one single issue… Negative reviews. I know, it’s hard enough to read a negative comment. Let alone accept how much that negativity could affect your business. It seems crazy that so many people can be influenced by one, 1-star …